a1health
* * * LOW PRICED HEALTH CARE PRODUCTS * * *
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Sometimes you may not be happy with our service and do not realize that it is not our fault at all. Please read the following points, which may help you to understand what can happen through a variety of situations that are beyond our influence.
You don't receive our order shipping confirmation:
Your email address could be faulty.
You have a free server like Hotmail or Yahoo, which can be over quota if you have not checked your mail recently. Our mail gets rejected because there is no space for it.
You have joined a spam avoidance program and our email is considered spam for whatever reason.
You used another email address on your order form (office, home, friend) and think you should get it on your usual server.
PLEASE EMAIL US, IF YOU DO NOT RECEIVE A SHIPPING CONFIRMATION WITHIN 48 HOURS.
You should use another email address to make sure that our reply does not bounce back again!
Your order was shipped in more than one package and you only received one package and not the rest.
Shipments with more than one package tend to get separated during transfer. It is quite normal that several days can be between arrivals.
Late Shipment
While the usual shipping time is somewhere between 4-10 days, unforeseen security checks and customs checks, holidays etc. can slow down mail and it may take two weeks and longer. We only consider packages lost after five weeks. Please make sure you NEVER make a claim with your credit card company before talking to us and waiting five weeks. Too early claims just complicated life for you and us!! We almost never lose shipments!
It makes sense to talk to your neighbours and the local post office in case the postman has missed you!
Don't order if you intend to go on holidays in the next three weeks, if nobody is home!
Variation to the price quoted
There can be variations to the price quoted. Sometimes you may be charged less and sometimes a bit more. This is due to currency fluctuations and exchange rates. Always tell us if an overcharge occurs and we will credit you that amount.
Returns
Due to the world situation with terrorism etc., we will not be able to accept any returns from now on. Products could come back to us contaminated and resale may endanger our customers. This policy excludes any products we shipped by mistake.
Our web pages
We have two different web sites. A1health on ctsserver.com and A1-Health on Yahoo.com. Both websites have the ordering facility on A1-Health. You are being transferred automatically. The link below will always offer you all products including some which are not on Yahoo. It is therefore recommended you bookmark it for future use.
http://www.ctsserver.com/~a1health/
The Shipping Charge is from $5.85. Please check for the final figure on the form before sending off the order.
There are no additional charges or state taxes!
We answer any questions within 24 hours.
Our aim is to have fast loading pages. This is the reason why we are not using fancy technology.
You can purchase through our Secure Electronic Order Form, with preferably your Master or Visa card. We do not accept checks, debit cards, phone orders or money transfers.
A1health is located at: 1901 60th Place, L8194, Bradenton, FL 34203, USA
Please do not send letters or products to this address before emailing us first!
Our telephone number is : (941) 331-2120
Please make inquiries by email ONLY. We do NOT accept phone orders!
Since A1health is an international business, and there are big time differences worldwide, we only communicate by email to keep our administration lean.
PRIVACY STATEMENT
When you place orders, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, we take steps to protect the customer data we collect from unauthorized access, disclosure, alteration, or destruction. We do not give your personal information to anybody else.
DISCLAIMER
1. It is your obligation to inform yourself about the suitability of any products you wish to buy. We only offer information supplied by the manufacturer and cannot take any responsibility about the content.
2. You must ask your doctor if the product you wish to purchase is suitable for your condition and that it does not interact with any other medication. We are retailing only, and do not have medical professionals who can give you medical advice.
3. It is understood that you will only order products from us after you made every effort to inform yourself about the suitability and will not hold us liable for any possible side effects or if a particular product does not give you the results you hoped for.
4. You will contact the manufacturer to satisfy any medical questions or complaints about the effects a particular product has on your health.
5. The information on this website is not necessarily complete, since the manufacturers are constantly changing information. We make a consistent effort to keep everything up to date
6. While we take reasonable care to keep information accurate, we cannot accept liability for any errors. Pricing and stock availability is subject to change at any time without prior notice.
Copyright 1999-2007 © A1Health. All Rights reserved
The contents of this web page are owned by A1Health and shall not be copied, duplicated, replicated, imitated, reproduced, or otherwise used without the express written consent of A1Health.